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Some people think traveling abroad is a valuable experience for young people. Others think it wastes too much time and expense. Discuss both views and give your opinion.
You have a piece of equipment repaired recently, but you are unhappy about the repair work. Write a letter to the manager. In your letter,
-what the repair work is
-why you are unhappy about it
-suggest what the manager should do
Model Answer 1:
Dear Sir or Madam,
I am one of your loyal customers and I always take your service for any computer repair works. However, this time I am writing to complain about a poor customer service that I received on 20th September from your shop. I really am disappointed with the service and I hope you will take prompt action after investigating the letter.
A few days ago my computer showed some anomalies and in every few hours, it got restarted automatically. In fact, I didn’t pay much attention to this issue until the problem became more frequent. So, I took my computer to your store on 15th September and your customer care officer promised to fix the problem in a day or two. However, he took a week to call me and when I brought my computer home, I found that nothing has been done. The restarting problem reappeared as usual while I paid $100 to your shop and waited for one week to have it fixed.
This is a frustrating and daunting experience that I have had with your service and I would ask you to investigate the reason for this poor customer support. Please send someone to my home to have the issue fixed or refund the service charge that I have already paid for apparently nothing.
I am looking forward to hearing from you soon.
[ Written by Milad Rahimi ]
：You are required to repair an equipment at work in your company, but you do not want to do it. Wrtie a letter to your manager. In your letter,
-explain the situation of the equipment
-what do you think of the repair work
-suggest what the company should do